TERMS OF SERVICE

Welcome to Hearthvine.

By accessing our website and placing an order, you agree to the following Terms of Service. We recommend reading them carefully before using our site or placing any order.

1. GENERAL INFORMATION

This website is operated by Hearthvine. Throughout the site, the terms “we”, “us” and “our” refer to Hearthvine.

By visiting our store and/or purchasing any of our products, you agree to be bound by these Terms of Service and by our policies published on the website. We reserve the right to update, change or replace any part of these terms at any time.

Website: hearthvine.store

2. USE OF THE SITE

By using this website, you declare that:

• You are at least the age of majority in your country or region.
• The information you provide at checkout is truthful and up to date.
• You will not use our products or services for illegal or unauthorized purposes.

It is prohibited to use this site for:

• Fraudulent activities.
• Distributing malware or viruses.
• Automated scraping of information.
• Misuse of content or images.
• Any activity that affects the operation of the site.

3. PRODUCTS

We make every effort to display our products as accurately as possible. However:

• Colors may vary depending on your device screen.
• Some images may be illustrative.
• Small visual differences may exist between production batches.

We reserve the right to modify or discontinue products without prior notice.

4. ORDERS

All orders are subject to availability and payment confirmation. We reserve the right to refuse, cancel or limit any order in cases of:

• Suspected fraud.
• Pricing errors.
• Incomplete information.
• Availability issues.

Once your order is processed, you will receive a confirmation by email.

5. PRICES AND PAYMENTS

All prices published in our store are subject to change without prior notice. Prices do not include possible import taxes, duties or customs charges that may apply in certain countries.

We accept secure payment methods processed through authorized platforms.

6. SHIPPING AND DELIVERY

We ship internationally. Delivery times are estimates and may vary depending on the country, customs processes and carriers.

Hearthvine is not responsible for delays caused by carriers, customs, weather conditions or situations beyond our control.

It is the customer's responsibility to provide a correct and complete shipping address.

7. RETURNS AND REFUNDS

Returns and refunds are governed by our Refund & Return Policy published on the website.

8. INTELLECTUAL PROPERTY

All content of this website, including images, designs, logos, text, graphics and visual material, belongs to Hearthvine and is protected by applicable intellectual property laws. Reproduction or use without prior written authorization is prohibited.

9. LIMITATION OF LIABILITY

Hearthvine will not be liable for indirect, incidental or consequential damages arising from the use of our products or services. All products are offered “as is” and “as available”.

We do not guarantee that use of the site will be uninterrupted, secure or error-free.

10. PRIVACY

The use of personal information is governed by our Privacy Policy. By using this site, you accept the collection and use of information in accordance with that policy.

11. CHANGES TO THE SERVICE

We reserve the right to modify or discontinue any part of the website, products or services without prior notice.

12. GOVERNING LAW

These Terms of Service are governed by and interpreted in accordance with the applicable laws of the country where Hearthvine operates.

13. CONTACT

If you have questions about these Terms of Service, you can reach us at:

Hearthvine

Website: hearthvine.store

Email: crawlcat.tienda@gmail.com

WhatsApp: +57 315 964 3018